Avenue5 Consulting Management

We incorporate our depth of expertise through a wide range of management services for corporate travel, meetings, payment, and expense. We work across geographies and cross-functionally with your internal teams.

Services

As a top management consulting firm, Avenue5 Consulting offers you a wide suite of services ranging from; outsourced category/travel management on a permanent, fixed hours or project basis. Our approach to travel management consulting services doesn’t stop there. We have significant experience in organizational assessment and design, change management and process optimization. We believe in the power of learning and development especially at this critical time in our industry. We offer coaching, mentoring and training services as well as a unique commercial strategy assessment for small and medium size travel companies. Change doesn’t happen without innovation but sometimes you just may need a trusted advisor to help you on the next stage of your journey.

Outsourced program/project management

At Avenue5 Consulting we understand the increasing challenges of managing your travel management company, appointed supply chain, payment, and expense providers. We offer a range of flexible solutions to assist your program requirements. You may need a full outsource travel or category manager for a fixed-term or to cover maternity/paternity leave or, ill-health. Our travel management consulting expertise covers all aspects of corporate travel, meetings, payment, and expense. We can work with you on a permanent, fixed-hours or project basis – Our outsourced services are designed around you, essentially, we become part of your internal team. In our experience we have found that project management is an increasing requirement. This may be in the form of changing a technology provider, implementing a sustainability program, assessing a company’s risk as it relates to travel and meetings, or performing tasks such as, service level agreement reviews, internal customer surveys and senior leadership quarterly business reviews. As a top management consulting firm, we provide expert and knowledgeable resources, so you don’t have to hire more employees, which saves you time and money on everything from benefits to training.

Organizational assessment and design

As companies throughout the world have reassessed their business objectives, operating models for corporate travel, meetings, payment, and expense have changed. At Avenue5 Consulting we have a depth of expertise to assess your current operating model and how that aligns with your company objectives. This can involve small structural changes or a root and branch review of your organization that includes benchmarking to peer group, best practices and gap analysis. We assess strengths and opportunities to design a more effective operating model that aligns with you company objectives and strategic imperatives. With organizational design we define clear roles and processes that builds an inclusive accountability where all your teams are working and pulling together for your common goals. It will help to improve communication, productivity, and inspire change, as without change, innovation cannot flourish. Our shared objective is to maximise your program performance and effectiveness and accelerate your business success.

SME business travel agency strategy

The pandemic has resulted in many small and medium size enterprises losing exceptional talent that may never return. As our industry starts to recover, senior commercial resources are at a premium. The larger travel management companies will grow exponentially mainly through a series of merges and acquisitions and continued new client growth. In our experience, SME business travel agencies are facing an increasingly uphill road to compete for business with the larger business travel agencies. SME’s still have a competitive advantage though exceptional service and longevity of their front-line travel consultants, however with the loss of senior commercial talent and limitations on product investment, how does an SME business travel agency compete in the future? Here at Avenue5 Consulting we have experienced commercial travel management consulting resources who have deep expertise in business strategy, customer relationship management and sales and marketing. We can assess and review your entire organization or certain elements that require attention. Our team works on a project basis or time-limited outsource and is entirely personalized to your requirements.

Learning and development

Here at Avenue5 Consulting we are passionate about the next generation of professionals who are thinking about or have just joined our industry. Whether you are a professor or head of school who lead business travel, meetings, and tourism courses, we want to help you for lectures and workshops. Inspiring the next generation of young professionals ensures that our industry continues to positively evolve with exciting and motivated talent. We also offer mentoring to young professionals who are ready to take the next steps into a management position and are looking for a helping hand. We are inspired by many organizations such as Women in travel (WINIT) and Fast Forward 15 who focus on driving positive change for the career mobility for women in travel related industries. As one of the top management consulting firms, we also want to provide impartial advice and support in career progression. Such is our passion for learning and development, Avenue5 Consulting do not charge fees for this area of our business.

INDUSTRY VERTICALS WITH FOCUSED EXPERTISE

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